unlockiphone web store FAQ section

* IMEI-based permanent sim unlock for all iPhone and iPad models, all basebands and firmware covered * Official Apple Unlock using iTunes - warranty remains valid * Permanent - always upgrade to the latest version of iOS * No need to jailbreak - once you've made your purchase * you simply connect your iPhone to iTunes to complete the unlock and be able to use any sim card worldwide

We provide an Official, Permanent, Apple unlock that remove any network restrictions your iPhone or iPad may have by marking your handset as unlocked in Apple's IMEI database. It allows you to use your handset on any network worldwide. We provide this unlock for all iPhone models running all firmware versions, and there is no need to jailbreak. Because this unlock is official and does not require a clumsy "jailbreak", it means you can safely update the OS on your handset at any time, and sync your device with your computer without fear of Apple removing your unlock.

The reason many network providers SIM lock their phones is that they offer phones at a discount to customers in exchange for a contract to pay for the use of the network for a specified time period, usually between one and three years. This business model allows the company to recoup the cost of the phone over the life of the contract. Such discounts are worth up to several hundred pounds, Vodafone for example give you a 4S free of charge if you sign up to a 2 year contract! If the phones were not locked, users might sign a contract with one company, get the discounted phone, then stop paying the monthly bill (thus breaking the contract) and start using the phone on another network or even sell the phone for a profit. SIM locking makes it more difficult to do this.

We can factory unlock any AT&T iPhone, from the first generation, the iPhone 3G, 3GS, 4 and the new 4S. Our unique unlock supports ALL bootloaders, basebands, and firmwares as we do not unlock using software, we factory unlock using Apple's IMEI database.

This question is not relevant! We do not sell software hacks. We sell official carrier unlocks, our unlocks are identical to the ones that the carriers provide, and so the only important question is what network your handset is locked to.

NO. You do it all from the comfort of your home. The whole service is remote, once your IMEI is marked as unlocked by ourselves you simply connect your iPhone to iTunes for unlocking.

Many iPhone unlocking sites out there are scam websites - anyone selling you software to unlock an iPhone is at best selling you a jailbreak which will not sim unlock your handset, and at worst selling you a virus. Software cannot sim unlock iPhones! Our unlocks are official ones done through iTunes, this is the ONLY way to sim unlock an iPhone. Please don't be caught out, if someone is willing to lie to you to get your money, they are not going to refund you either (despite claims of money back guarantees etc).

Our unlock works in any situation - with an iPhone straight out the box (never activated), one already activated using iTunes or iCloud, or one which has been freshly restored.

Jailbreaking is where you run some software on your PC or Mac with your iPhone connected, in order to gain access to the operating system, allowing users to download additional applications, extensions, and themes that are unavailable through the official Apple App Store. It is NOT a sim unlock. Jailbreaks are free - do not pay for them. Any site selling software to unlock your iPhone is actually just selling a jailbreak.

A gevey sim is a hardware 'hack' which tricks the iPhone into making a call via a different route. You will never be able to update your handset if you use a Gevey Sim. Because they sit 'behind' your own sim, they are also prone to getting stuck into the iPhone forcing a trip to an Apple Store to take the phone apart and get it removed, which they now refuse to do and claim they void the warranty. It's totally unsupported by Apple. Our method turns your iPhone into a factory unlocked unit, meaning you can always update to the latest version of iOS. Your iPhone is an expensive device, and you want to keep up with iOS updates as Apple brings out new features etc.

You tell us your IMEI, what network your iPhone is locked to, and what model iPhone you have on this page. Having made payment, we then mark your IMEI as unlocked within Apple's IMEI database - once this is done we send you an email confirming this. You then simply connect your iPhone to iTunes in order to complete the unlock. No stress, no hassle, no drama. Your unlock is guaranteed and is also permanent, meaning you can safely update your handset and sync with iTunes without ever worrying about it re-locking.

In the United States, mobile phone network providers are not obligated to provide unlocking, even after the end of the contract. Ofcom, UK's telecom regulator, allowed 3 UK to sell a mobile phone with the SIM card permanently superglued to the phone! In terms of legality of our service, the full Oftel 2002 SIM-lock position paper specifies that there is no SIM locking law in the Us; the regulator wants only "consumer awareness" - which means it is totally legal to unlock your iPhone.

The buy now page will tell you if we can unlock your handset based on the information you provide. Certain network and iPhone combinations cannot be unlocked, we will tell you this before purchase. The device, iOS firmware version or modem firmware version isn't important.